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Netgear Router Problems and Issues Technical Support Guide

Many people have problems logging in their routers because of technical router issues or log-in problems. If you are one of the many having issues logging-in to your router, then this article is best for you. First, using an Ethernet cable, connect your router and computer, with one end of the LAN port with both ends secured. As explained in the user manual, check the Internet LED to ensure it is lit and troubleshoot the light status if it is not lit. The LEDs for the LAN ports should be lit, and try to move the cable to a different port if they are not lit up. The LED on the Ethernet adapter should also be lit. If ever that the Ethernet adapter was not manufactured by Netgear, you need to contact the direct manufacturer.

Type ping 192.168.1.1 on the browser and it should direct you to the router’s dashboard, but if you see the message “Request timed out”, it means that your computer is not connected to the router. It is also important to check the proxies to ensure they are not enabled with the use of Tools, Internet Options, Connections, and LAN settings, and ensure that the field is unchecked for the proxy server for your LAN. In order to clear previous router log on page, you need to delete offline contents by choosing tools, internet options, delete files, and click ‘OK’. Try to access using a different browser or computer to log-in, and it also helps to delete cookies. Power off your router and power it back on again. If all else fails, you can restore the factory default settings of your Netgear home router and enter the default username and password.

You can change the WiFi password or network name (SSID) by entering the router address in the browser, the default username (admin) and default password which is ‘password’. From the Home Page, choose ‘wireless’, enter your new username on the Name or SSID field, and the password on the Network Key field. You can view the available wireless network if your computer disconnects from the wireless network by entering the new WiFi password or network key. Netgear highly advise users to enable password recovery if changing the password for the router user name admin, so it can be recovered if it’s forgotten. This password recovery process is supported by Firefox, Chrome, and Internet Explorer browsers but not Safari. Enabling this feature prompts you to enter the serial number that is found on the product label.

Check more info about Netgear troubleshooting tips and tricks by visiting our website or homepage now.

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